Comments on: Why wait for Gdrive? ElephantDrive is here!

By: Jarle Aasland

Jarle Aasland — Wed, 23 Apr 2008 04:49:41 +0000

Got an e-mail reply like you promised. Thanks.

I’ll run some more tests, and send some more feedback to your support address.

Thanks again.

By: elephantdrive

elephantdrive — Tue, 22 Apr 2008 18:39:53 +0000

Jarle -

Thanks for contributing to the conversation here, and for your feedback on ElephantDrive. We’re glad you are trying out the service and would love to work with you to solve any of the quirks you’ve found.

Our support team will respond to your message in short order and we apologize for the delay.

We are certainly listening to you, and will do everything we can to convince you of our commitment to technology and support over the long run.

By: Jarle Aasland

Jarle Aasland — Tue, 22 Apr 2008 14:24:12 +0000

I’m currently testing your free version, and sent some questions to your support address. It’s only been 27 hrs, but I still haven’t received a reply. Maybe I’m just impatient, but one of your competitors replied in less than two hours on a similar request.

Google’s main advantage (I’m one of those waiting for the rumoured GDrive service) is their brand name. I hadn’t heard about ElephantDrive a couple of days ago. I’m also a little worried about the lack of user reviews/comments online. It almost sounds too good to be true..

So far I like what I see (although I’ve found a few bugs/quirks in your software), but I’m wondering if your support, commitment and technical solutions can be trusted in the long run. Please convince me.

Thanks for listening.